The consumer is entitled to notify the seller that he renounces the purchase, without penalty and without giving any reason within 14 calendar days from the day following the delivery of the goods or on the conclusion of the service agreement.

The provisions below are a further development of the provisions of our terms and conditions about this (see FAQ).
The legal right to cancel the purchase within 14 calendar days, shall apply only to private consumers. For buyers who act in the performance of their job or companies, this scheme does not.

Buyers who want to make use of this possibility, their statement to dissolve within 7 working days of receipt of the product in writing by mail..

At least 7 days after dissolution of the agreement should the product is undamaged and in new condition to be returned back to rider shop Bolsterbos in its original packaging, with all accessories. After receipt of the goods is paid the purchase price back as soon as possible, at the latest within 30 days, if the conditions for return are met properly.

Packaging and shipping costs are not refundable. If you have received the package without shipping cost (amount above 75 euro), the delivery costs paid by us was settled. Please send the items insured and traceable.

During the period you are entitled to check whether the supplied is in conformity with the offer. However, this includes the right to use the products making them unsellable if you decide to send them back. If the products by the buyer not or be returned in damaged or reduced state, then the buyer must reimburse the resulting damage, even if the damage is a result of use in accordance with the manufacturer’s instructions.
This is just different when the damage is caused by a one-time only trying out the product, such as that in a store could also. The buyer can avoid the obligation to pay compensation by not using the product after delivery and in addition, all required to have to damage or damaged. Please therefore also the packaging material in which the original articles were delivered.
Items that are returned during the reflection period must in each case ever to be packed in the original packaging, together with all accessories, such as cables, instructions and so on.
Also if you are after the cooling-off period would serve a product because of a defective return it, are you sure you can package the product is safe, if you keep the original packaging. Ruitershop Stal Bolsterbos cannot accept liability if transport articles unsound packed.

There is not return possible with products in the sale

The right of withdrawal applies expressly not for:

– products specially tailored for the customer, color (Custom Made products) are established in accordance with specifications of    the buyer;
– products that cannot be returned due to their nature

– products in the sales

– test, demo, second hand and used products

– products which can quickly decay or become obsolete;
– hygiene products that are no longer in the original, closed packing or whose packaging was broken.